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Data import introduction. Loading a PremiSys database with cardholder data pulled from another source saves time and increases accuracy. The best approach is determined by system needs. IDenticard Te…
Updated 11 months ago by Marty
PremiSys Mobile App FAQ. PremiSys Mobile App Demo Videos. PremiSys Mobile 2.0 on the iPhone - systems with access control & badging You will follow these steps for first time setup of the mobile app.…
Fresh Install of PremiSys Software as Standalone. Right-click the ZIP file and select "Extract all" to an easy-to-find location on your PC. Use Win10 or Win11. "Home"versions aren't supported. To con…
Updated 4 months ago by Marty
1. Right-click the Trigger(s) folder in the Globals hardware tree. Select "Add Trigger." The Trigger Wizard opens. 2. Click the drop-down arrow to the right of the Time Zone field to select a time zo…
Updated 6 months ago by James Potts
Moving PremiSys Databases onto a new SQL server. Two instruction sets are explained in this article to move a SQL database Performing a SQL backup to be restored onto the new SQL Server.. Detaching t…
Updated 6 months ago by Marty
If you installed an LP series controller prior to the PremiSys 4.0 release, you likely placed your LP series controller into legacy mode. To fully utilize the features of the LP series panel, you may…
Updated 7 months ago by Marshall Wilt
Downloading and Installing the App: PremiSys Mobile for Apple Devices Download. You will have to have an account set up with the Apple Store to download. The PremiSys Mobile App is free to download,…
Updated 10 months ago by Marty
How to run reports in PremiSys . Contents How do I look up past history in my PremiSys system?. Who is allowed to access certain doors?. Who made changes to system access settings and when?. How do I…
Setting up Card Formats for PremiSys Doors and Allegion Locks. How to setup a card format for Doors in Premisys. 1. Click on tasks -> Hardware Configuration. 2. Click on the access settings tab and s…
How to Block Add Cards in PremiSys. To perform a block add or update for cards: Click tools-> Block Add and click next. Enter the first card number and the final card number NOTE: Checking Overwrite…
How to view the Dashboard in a Web Browser. You are able to load the dashboard via a web browser. You must use a application login in order to login to the dashboard through a web browser. If your Pr…
How to setup and configure OSDP readers in Premisys. The OSDP readers have dedicated wires to wire the reader OSDP. The reader will not work if it is wired for traditional wiegand wiring. 1.) Login i…
How to Setup Additional Relay Option. Configuring the additional relay option. This feature is only supported in PremiSys 4.6 or higher. The additional relay option will allow you to configure and ex…
Accessing PremiSys Mobile Outside of the Local Network. The premisys mobile app uses port 443 which means if you want to communicate and access your system outside of the network you need to set up a…
The links below will assist with elevator setup and configuration and usage. Elevator Overview and Example Elevator FAQ and Pre-Install Questions How to add an elevator Elevator access for cardholder…
To setup the trigger, you first need to create an Alarm Acknowledgement Priority then you can create the Alarm Acknowledgement Trigger afterwards. To do this, go to Hardware Configuration > Access Se…
Updated 11 months ago
Installing PremiSys to an Existing SQL Server. You must provide SA (System Administrator) Credentials to preform the initial install into your SQL server. If you do not provide a full SA account the…
How to use the Backup/Restore Utility. Follow the steps below to back up your PremiSys™ database. All cardholder data, security administration groups and users, screen and card designs, etc. will be…
Access groups offer the ability to assign time zones to doors and elevators, ensuring precise control over access permissions. When a cardholder is assigned to an access group, their access is grante…
Elevator Frequently Asked Questions. 1. How many floors are supported? Supports up to 128 floors. 2. What types of elevator configurations does PremiSys software offer? PremiSys offers 2 types of ele…
You can create different access depending on the access group needs. You will need to think about the cardholders and also your needs for non-cardholder(public) access to the elevators. Create Cardho…
Mustering is an option feature in PremiSys, configured as a special type of Access Area. You'll find a checkbox option in the "Access Area" setup window when the feature is licensed, see Figure 2 bel…
Setting Up A Scheduled Backup. To schedule a regular backup, click on Tasks > Scheduler.. Click Add in the Scheduler Tasks window. Select Backups and then click Next. Make sure to check “Backup Photo…
How to Setup One Free Antipassback in PremiSys. When viewing the Navigator click the Search button at the top.. Configure your search to find the card(s) you want to update.. Select from the ‘Use sea…
Changing the photo path in PremiSys. Best practice for the photo path is using a UNC (\\share\photo) name in place of a drive letter. You will be require to set up a shared folder on the server.The w…
Maps can be used to show the status of doors, monitor points, and control points on a customizable image. Maps can be used as a visual aid, or as a way to see all icons at once while in the Monitor a…
The web client with Version 4.8 of PremISys will allow you to add credentials to a cardholder record including ENGAGE doors and devices. Add a card using the Web Client. 1. Open your web client in a…
Add a Cardholder Record to PremiSys using the Web Client Add a Cardholder Record using the Web Client. 1. Open a web browser and browse to the address of your web client. Log in to the web client. 2.…
You can update the firmware of IP gateways and associated locks through PremiSys. Follow these steps to upgrade your firmware. 1.) Download the most recent firmware package from the Access Control Fi…
PremiSys Client Installation. First time Client Install and checking SQL. If this is the first client install for the company the first thing you have to do is make sure that the sql server is going…
How to bulk erase a Mercury controller for use with Premisys. This article applies to IP controller, 2 Reader controller, and POE Controller. The Bulk Erase will set the controller to its default IP…
How to Setup RSI Gateway. If you need to setup an IP Gateway follow this link . How to Setup an IP Gateway If you need to setup NDE/LE lock to connect directly to Premisys via WiFi follow this link.…
Click here to download PDF Instructions To ensure optimal emergency preparedness, the PremiSys™ system offers a set of specialized security states known as lockout and lockdown. These states can be a…
Setting up a lockdown is most conveniently accomplished using the built-in Lockdown/Lockout feature. However, there may be situations where this feature cannot be utilized. In cases where you need to…
Updated 11 months ago by Marshall Wilt
How to setup a printer in PremiSys. Before you begin, make sure the printer driver is installed on the local computer by USB or Ethernet and has the proper driver settings selected. If you need to do…
PremiSys Holiday Setup. Adding Holidays. Any day in the calendar can be a holiday. In addition to the auto-generated holidays, you may need to add company-specific holidays, scheduled plant shutdowns…
Connecting a Webcam in PremiSys. 1.) Plug in the Webcam USB cable to the PremiSys computer. 2.) Wait until it shows the device is ready to use. 3.) Login into PremiSys 4.) Click the Navigator Icon on…
Backup PremiSys 4.2 and up with a custom password. If you set a custom password to your backup file PDC IDenticard can not retrieve your password. To back up the PremiSys system with a custom passwor…
How to wire a PIM to IP controller (EP2500) or POE One Door Controller (EP1501) WARNING! Do not begin to wire the PIM to the Controller until you have disconnected power from the controller. The foll…
Time Zones are used for : - Door access for cardholders. - Unlock visitor doors automatically. - Limit trigger/procedures by time (such as sending email notifications only in the evening). Best pract…
Check-In Reader Setup and Configuration. You must be using PremiSys version 4.6.104 or greater. The Check-in reader feature does not support ENGAGE (Online or Offline) doors. The Check-in reader feat…
How to Install PremiSys Web Client. You must have a full installation of PremiSys 4.8 or higher in order to install the Web Client. Requirements:. The web client must be installed on the PremiSys ser…
Connecting PremiSys Mobile App to the PremiSys Server. This assumes you have already installed the PremiSys mobile app from the Apple store or the Google Play store, and already licensed the mobile a…
You will need to assign mobile app permissions to PremiSys accounts that will be using the mobile application. We add the mobile app permissions to a Group and then assign the Group to a User. You ca…
How to Log in to the Web Client. Requirements:. The web client must already be installed on your PremiSys server running 4.7 or higher. ( Click here if you need to install the PremiSys Web Client. ).…
The user must be part of a group that has mobile access permissions setup in PremiSys Security Administration. Click here for setting up user permissions. You must use a PremiSys account to login int…
Click here to Download Quiet Install PDF.
How to Setup Wireless NDE/LE Lock. Please note these instructions are for a NDE/LE to connect directly to Premisys via WiFi. . If you need to setup an IP Gateway follow this link . How to Setup an IP…
Gateway IP Setup Factory reset the gateway by pushing the reset button on the back of the gateway until the led in the front blinks green. After sometime the gateway LED will turn red, this shows the…
This allows the user to have a door lock for an afternoon holiday. Go to Tasks>Hardware Configuration>Access Settings Tab>Holiday(s). Right click on the Holiday(s) folder, choose Add Holiday. Name th…
IDentiPASS-to-PremiSys™ Chip Replacement Instructions. Converting Series 9000 Hardware for use with PremiSys Click here to download PDF file.. Converting 9000 Panels for use with Premisys Converting…
Enabling a Keypad reader to work in PremiSys. There are four components of setting up a keypad reader. Setup the PIN Digits in the Card Database. Enable the reader to accept PINs. Set the Door Mode -…
Upgrading PremiSys Software. Note: Before upgrading your software we highly recommend making a backup of the software. If the upgrade fails it could corrupt data. Instructions for Upgrading PremiSys…
Adding an Elevator in PremiSys. You will add your hardware into Premisys the PremiSys site tree. Once the hardware is added it will auto-generate the Doors under the doors folder. We have to delete o…
After your elevator is set up you can name elevator floors and also set up elevator floor groups. Renaming floors is helpful if you have basement levels or an underground parking garage. How to Renam…
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