How can I purchase a one-time incident for technical support?
Can I purchase a one-time incident for technical support?
Yes, If you do not have a current support contract you may purchase a one-time incident.
You must purchase 1 hour of time minimum. You may use your support time in fifteen-minute increments.
Software upgrades are not included in the one-time incident.
If you'd like to purchase a full Support Contract, please see How do I Purchase a Support Agreement?
If you would like to purchase a one time incident, please contact a Customer Service Representative at 1-(800)-562-3343
